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Services

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Principles of Yuanneng Service

Convenient

Customers can get in touch with a customer service representative through whichever channel is the most convenient for them.

Competent

Our employees will conduct regular training to learn professional and product knowledge, in order to fix customers’ problem.

Efficient

Fast response, we will be here for 7/24/365

Sincere

We be willing to take the time to listen and fully understand each customer’s problems and needs.

Sale Service

Easy Access to Every Progress of Your Order

  • Get feedback from your exclusive contact.
  • Get notification of manufacturing progress.
  • Get your advice heard.

After-Sales Service

Our service will not end after goods delivery. We will keep you in touch, any your valuable feedback will be highly appreciated.

  • Warranty period of 12 months from delivery date.
  • 24-hour response with effective solution to your problem.
  • Exchange or replenishment are handled quickly.

Exclusive Sales Policy

We support the policy which authorizing only one distributor to carry out products sales within a definite region.

  • Avoid price war, grasp brand pricing power in market.
  • Get more unique resource support from Yuanneng.
  • Help market analysis, discuss product strategy, and carry out in-depth cooperation.

How We Cooperate?

From start to finish, our experienced and qualified engineers work closely with you in finding solution that addresses your business requirements.

Contact Us

Please contact us to get a commissioner to answer your needs.

1
Send Your Product Information

Please send us local market product design, drawing or technical specification.

2
Details Confirmation

Our salesman/saleswoman will confirm with your about yuanneng model, price, drawing, parameter, packing and other detail information.

3
Samples

Samples can be delivery for your evaluate the quality.

4
Trial Order

Welcome to order a small batch for testing purpose. You can check our products and service more intuitively.

5
PO and PI

PI will be sent upon getting PO from your esteem company, to ensure our agreement on order terms.

6
Mass Production

As soon as receiving deposit, we proceed with manufacturing, and finish it within expected deadline.

7
Logistics & Delivery

Finished goods will be arranged dispatch as your required transport method, we suggest shipped by FCL, to keep items more safe during transportation.

8
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CONTACT US

We only accept bulk order instead of retail sales, greatly appreciated for your kindly understanding.

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